giosg Live Extension: Automatically Toggle Operator State Offline
The giosg Live extension is a free add-on for the Chrome browser. Designed to be used with giosg Live chat, this extension offers a convenient feature that automatically toggles the operator state to offline when the computer goes to a locked or idle state. This ensures that operators are not shown as available when they are not actively monitoring the chat.
With the giosg Live extension, operators no longer have to manually change their status when they step away from their computers. This can be particularly useful in situations where operators may forget to switch to offline mode, resulting in missed messages or customer dissatisfaction.
It's important to note that this extension is not an official giosg product and is not supported by giosg. However, for users of giosg Live chat, this extension provides a convenient solution to automatically manage their operator status based on computer activity.